Resetting a Samsung LCD TV

Twas the night after Christmas and all was quiet. Mainly because the Samsung 40 inch LCD TV (model LE40R74BD) in my main room had decided to stick on channel 5. It was displaying the picture together with the DTV Channel identification and sound output info-blocks.

Using the remote or on-set controls had no effect, you could not select another digital TV channel, nor could you bring up the digital TV menu, guide, info, or anything else. You could switch to another source including analogue TV without a problem, and once there you could select a different channel in that source (a different analogue station for example).

No amount of switching off or powering off made any difference so it was clear that the software had got a glitch in some register and I would have to reset the box. Of course it was Christmas and a weekend as well, so there was no telelphone support from Samsung until the Monday.

Samsung LCD TV Remote Control

Samsung LCD TV Remote Control

Surfing for a solution to reset the TV, I found a posting in AVForums.com which explains what had to be done but I thought a bit more detail would be welcome.

With the television in standby mode, use the following Samsung remote keys (I have remote model BN59-00516A), one at a time, in the following order:
INFO
MENU
MUTE
POWER

The TV will power up and after a short delay, it will show the system menu.

Samsung LCD TV System Menu

Samsung LCD TV System Menu

We need option 12: RESET.

You CANNOT use the numeric keys to enter the selection. Use the down arrow key on the circular keypad (see picture) to get to option 12, and then press the right arrow key on the circular keypad to make the selection.

Circular keypad on Samsumg LCD TC remote control

Circular keypad on Samsumg LCD TC remote control

The screen will show the word “resetting” in yellow and then both the software and hardware are actually reset back to the initial set up screen.

You will now have to search for both analogue and digital TV services, entering the time and date into the set when prompted. Once this has been completed, you will have normal service resumed.

Why did the issue happen in the first place, after 30 months of flawless service?

Perhaps I changed channels just as there was a complete dip in signal and that confused the TV – I doubt I will ever know but there have been no ill effects in doing a reset. I can give no advice on the other values on the service menu except that there seems little point in just trying them out for the sake of it!

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17 thoughts on “Resetting a Samsung LCD TV

  1. jhoney March 13, 2009 at 2:27 pm Reply

    Interesting Read! Very detailed blog.
    Thanks for sharing

  2. Alan June 26, 2010 at 4:29 pm Reply

    Cheers mate, lifesaver

  3. lcd full hd tv September 9, 2010 at 4:32 am Reply

    Oh, I’ve already read this one.. But well, thank you for sharing!..
    Interesting website, i have bookmarked your site for future referrence.

  4. John Townsend December 4, 2011 at 12:10 pm Reply

    Fantastic blog just wish I had found it sooner its just cost me £25 to have my tv reset but never again Cheers mate, JT.

  5. Bilal Bax December 2, 2012 at 11:23 am Reply

    This worker a treat god news what tv engineers wud charge u need to disconnect other media for reset menú to come up

  6. Olivier August 7, 2013 at 6:15 pm Reply

    Thank you for sharing. My TV is Samsung LCD TV 40” (LA40D467C9) and it works well with this code

  7. dude November 6, 2013 at 1:22 pm Reply

    think you, you saved me lot of time and effort

  8. Eric August 26, 2014 at 2:05 pm Reply

    Thank you this seem to work for me, also save a few pounds having to go and get a new tv.

  9. all appliance services September 25, 2014 at 12:32 pm Reply

    What’s up to every body, it’s my first go to see of this weblog; this blog includes awesome and in fact good information in support of
    readers.

  10. ahsani October 18, 2014 at 8:18 am Reply

    Ini kami suka nonton channel 16 ia kami.

  11. Armo AG November 24, 2014 at 12:16 am Reply

    The key is to put the TV in analogue mode (not DTV) BEFORE carrying out the reset to factory process.

    Thanks for the instructions though.

  12. Todd August 19, 2015 at 4:50 pm Reply

    I have tried this I tried mute 1 8 2 power and nothing. When my tv is on the volume indicator is on and with the remote or TV button I can’t get the source or menu to come up. But on both the volume and channel change works

    • BigR August 19, 2015 at 7:17 pm Reply

      I think then you have a different problem – perhaps with the remote itself rather than the TV?

  13. Brian September 28, 2016 at 1:13 pm Reply

    Worked a treat many thanks.

  14. Max December 29, 2016 at 7:41 pm Reply

    Bloody brilliant that. Thanks so much

  15. Scott April 29, 2017 at 5:50 pm Reply

    Hi
    My tv doesn’t come up with that screen just goes to normal tv

    • NJ car insurance May 24, 2017 at 3:52 pm Reply

      Iñigo, gracias por esta salmueraYo era un poco escéptico, y mi “Santa” miraba la cazuela con el pollo en remojo pensando que se me había ido la olla definitivamente.pero el resultado mereció la pena Y MUCHO.Lo dicho, muchas gracias

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